
The How To Rent leaflet must be served at the commencement of the tenancy and upon any renewals. The best advice is that all 3 documents (EPC, gas safety certificate and How to Rent leaflet) should be served again when a Section 21 is served.
The 'How to Rent: the Checklist for Renting in England' does not need to be supplied every time a new version is updated.
You will also need to provide the above documentation when you renew the tenancy.
Section 21s can now only be served after 4 months of the tenancy has passed and also must be used within 6 months of being served.
An 'adequate response' must be provided to tenants within 14 days of any maintenance request being made - this is to stop the serving of a Section 21 invalid. We therefore suggest that all communications with tenants regarding repairs should now only be made in writing, producing an evidence paper trail if required.
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